Privacy Policy

Privacy Policy for AyurDeli

At AyurDeli, accessible from www.AyurDeli.com, one of our main priorities is the privacy of our visitors. We value your privacy at the highest level and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.AyurDeli.com and other offline sources. This Privacy Policy applies, to current and former visitors on our website, to our online customers, and is valid for visitors to our website with regards to the information that they shared and/or collect in AyurDeli.

Consent

By using our website, http://www.AyurDeli.com, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Contact information:

We might collect your name, email, mobile number, phone number, street, city, state, Pincode, country, and IP address. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point when we ask you to provide your personal information.

If you contact us directly, we may receive additional information and details about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Payment and billing information:

We might collect your billing name, billing address, and payment method when you place a purchase order. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue. 

Information you post:

We collect information that you post in a public space on our website, through blogs and reviews, or on a third-party social media site belonging to AyurDeli.com. This information is part and parcel of AyurDeli proprietary information and you are providing your consent to use it for marketing, promotion and other purposes

Demographic information:

We may collect demographic information about you and any other information provided by your browsing and feedbacks during the use of our website. We might collect this as a part of a survey also.

Other information:

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

How we use your information

We use the information that we collect in various ways, including to: 

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Display content based upon your preferences, and history of visits on our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, confirmation of a purchase on our website, and for marketing and promotional purposes
  • Provide information about special promotions or offers, through enrolment into our newsletter
  • Send you emails and/or SMS about your recent usage, purchases, and any other information relevant to your visit on our website.
  • Protect our company, our customers, or our websites and to find and prevent fraud

We also use information as otherwise permitted by law.

Log Files

AyurDeli follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files which include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Sharing information

We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We may share information, if we think we have to, for complying with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy and we will tell you before we do this.

Cookies and Web Beacons

Like any other website, AyurDeli uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of AyurDeli.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on AyurDeli, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that AyurDeli has no access to or control over these cookies that are used by third-party advertisers. 

Third-Party Privacy Policies

AyurDeli's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites. 

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to: 

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business deletes any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

AyurDeli does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Email Opt-Out

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscriber@AyurDeli.com. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Grievance Officer

Under Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

Mrs. Sukanya. S
Phone: +91-9535860966
Email: grievance@ayurdeli.com

If you have any questions about this Policy or other privacy concerns, you can also email us at webmaster@AyurDeli.com

Updates to this policy

This Privacy Policy was last updated on 10.10.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.